SunExpress, a leading airline offering affordable flights to exciting destinations, operates from the bustling TUY Airport in Tulum, Quintana Roo City. The SunExpress TUY Terminal is strategically located, allowing easy access to travelers from various parts of the city. This state-of-the-art facility is designed to provide our passengers with a seamless and enjoyable travel experience.
What is the SunExpress TUY Terminal Address and Location Map?
The SunExpress TUY Terminal is located at
Tulum, Quintana Roo, Mexico
SunExpress TUY Terminal Map
To get a detailed view of the SunExpress TUY Terminal, you can refer to the official TUY Airport map available on their website. This map provides a clear layout of the terminal, helping you locate essential services such as check-in counters, security checkpoints, lounges, restrooms, and dining options.
To help you navigate the terminal, we have provided a detailed map on our website. You can easily locate the check-in counters, security checkpoints, boarding gates, and other essential facilities to ensure a smooth start to your journey.
How to Contact SunExpress Terminal TUY?
To contact the SunExpress Terminal at TUY Airport, you can reach out to the SunExpress customer service team. They are available 24/7 to assist you with your travel needs and concerns. Here is the contact information:
By using these contact methods, you can get the information and assistance you need for a smooth and enjoyable journey with SunExpress from TUY Airport.
Queries Handled by SunExpress TUY Terminal
The SunExpress TUY Terminal is equipped to handle a wide range of queries and issues that passengers may encounter before, during, or after their flight. Here are some examples of queries that can be handled by the SunExpress TUY Terminal staff:
Flight information: Queries related to flight schedules, delays, cancellations, or rebooking options.
Check-in and baggage: Assistance with the check-in process, baggage allowances, excess baggage fees, and baggage tracking.
Travel documents: Inquiries about required travel documents, such as visas, passports, and entry requirements for specific destinations.
Seat assignments: Assistance with seat selection, upgrades, or changes to existing seat assignments.
In-flight services: Information about in-flight entertainment, meals, and special dietary requirements.
Flight connections: Assistance with connecting flights, including transfer information, baggage handling, and terminal changes.
Lost and found: Reporting and tracking lost or misplaced items during travel.
Customer feedback: Handling of customer feedback, complaints, or compliments regarding their travel experience with SunExpress.
For any queries or issues you may encounter while traveling with SunExpress, do not hesitate to approach the SunExpress TUY Terminal staff for assistance. They are there to ensure a smooth and enjoyable travel experience for all passengers.
SunExpress Facilities and Services Available at Tulum Airport
SunExpress offers a range of facilities and services at Tulum Airport (TUY) to ensure a comfortable and convenient travel experience for its passengers. Here are some of the key facilities and services available at the SunExpress TUY Terminal:
Check-in counters: TUY SunExpress Terminal provides check-in counters for passengers to check-in their baggage, obtain boarding passes, and resolve any issues related to their flight reservations.
Security checkpoints: TUY SunExpress Terminal passengers have access to dedicated security checkpoints at SunExpress Terminal TUY , ensuring a smooth and efficient security screening process.
Airline lounges: TUY SunExpress Terminal offers access to airline lounges for eligible passengers, such as business class passengers and frequent flyers. These lounges provide comfortable seating, complimentary refreshments, and other amenities to help passengers relax before their flight.
Dining options: TUY SunExpress Terminal passengers can enjoy a variety of dining options at SunExpress Terminal TUY , including restaurants, cafes, and fast-food outlets offering a range of cuisines and dietary options.
Duty-free shopping: TUY SunExpress Terminal passengers can take advantage of duty-free shopping at TUY Terminal 1, with a wide range of products available, including fragrances, cosmetics, electronics, and souvenirs.
Restrooms and prayer rooms: TUY SunExpress Terminal passengers have access to clean and well-maintained restrooms and prayer rooms at TUY Terminal 1, ensuring their comfort and convenience during their travels.
Information desks and customer service counters: SunExpress Terminal TUY provides information desks and customer service counters at SunExpress Terminal TUY to assist passengers with any queries or issues they may encounter during their travels.
Currency exchange services: Passengers can access currency exchange services at SunExpress Terminal TUY , allowing them to exchange their currency for local or foreign currencies as needed.
Free Wi-Fi access: SunExpress passengers can enjoy free Wi-Fi access at SunExpress Terminal TUY , allowing them to stay connected with their loved ones, work, or entertain themselves while waiting for their flight.
By offering these facilities and services at TUY Airport, SunExpress aims to provide a comfortable and enjoyable travel experience for its passengers.
Why Must You Choose SunExpress TUY Terminal?
Choosing the TUY SunExpress Terminal for your travel needs offers several advantages and benefits. Here are some reasons why you should consider choosing the SunExpress TUY Terminal for your next trip:
Strategic location: The TUY SunExpress Terminal is conveniently located at Tulum Airport, one of the busiest and most well-connected airports in the world. This strategic location ensures easy access to various destinations around the globe.
Wide range of destinations: TUY SunExpress Terminal operates flights to a wide range of destinations, including popular vacation spots, business hubs, and cultural centers. Whether you’re traveling for leisure or business, SunExpress has a destination that suits your needs.
Competitive pricing: TUY SunExpress Terminal offers competitive pricing for its flights, making it an affordable option for travelers seeking quality service without breaking the bank. With regular promotions and discounts, you can save even more on your travel expenses.
High-quality service: TUY SunExpress Terminal is committed to providing high-quality service to its passengers, with a focus on comfort, convenience, and safety. From check-in to landing, SunExpress ensures a smooth and enjoyable travel experience.
Modern facilities and amenities: The TUY SunExpress Terminal is equipped with modern facilities and amenities, including comfortable lounges, dining options, duty-free shopping, and more. These amenities ensure a comfortable and enjoyable pre-flight experience for passengers.
Customer-centric approach: TUY SunExpress Terminal places a strong emphasis on customer satisfaction, with a dedicated team of professionals available to assist passengers with their travel needs and concerns.
Choosing the TUY SunExpress Terminal for your travel needs offers several benefits, including a strategic location, a wide range of destinations, competitive pricing, high-quality service, modern facilities and amenities, and a customer-centric approach. These advantages make SunExpress an excellent choice for your next trip.
Parking and Transportation at Tulum Airport
Tulum Airport (TUY) offers various parking and transportation options to ensure a smooth and convenient travel experience for passengers. Here are some details on parking and transportation at TUY Airport:
Parking:
Hourly parking: Located near the terminals, hourly parking is ideal for short-term parking needs.
Daily parking: Daily parking is available for travelers who need to park their vehicles for a longer duration.
Long-term parking: Long-term parking is available for travelers who need to park their vehicles for an extended period.
Cell Phone Lot: This lot is available for drivers waiting to pick up passengers, with no parking fee.
Public transportation:
AirTrain: The AirTrain is a free service that connects all terminals at TUY Airport, as well as the Long Island Rail Road (LIRR) and NYC subway stations.
LIRR: The LIRR provides service to and from TUY Airport, connecting passengers to various destinations in Long Island and Tulum, Quintana Roo City.
NYC subway: The NYC subway provides service to TUY Airport via the AirTrain, connecting passengers to various destinations in Tulum, Quintana Roo City.
Bus service: Several bus lines provide service to and from TUY Airport, connecting passengers to various destinations in Tulum, Quintana Roo City and the surrounding areas.
Taxis and ride-sharing services: Taxis and ride-sharing services are available at TUY Airport, providing passengers with a convenient and hassle-free transportation option.
Car rental services: TUY Airport offers car rental services from various providers, allowing passengers to rent a car for their travel needs.
By offering these parking and transportation options, TUY Airport ensures a convenient and hassle-free travel experience for passengers. Whether you’re traveling for business or leisure, you can choose the parking and transportation option that best suits your needs and preferences.
Nearby Hotels and Accommodation at Tulum Airport
If you need a place to stay near Tulum Airport (TUY), there are several hotels and accommodations to choose from. Here are some nearby options:
Courtyard by Marriott Tulum, Quintana Roo TUY Airport: Located just minutes from TUY Airport, Courtyard by Marriott offers comfortable accommodations with modern amenities, including a fitness center, restaurant, and free airport shuttle service.
Hilton Tulum, Quintana Roo TUY Airport: Conveniently located near TUY Airport, Hilton Tulum, Quintana Roo TUY Airport offers spacious rooms and suites, a fitness center, restaurant, and complimentary airport shuttle service.
Hampton Inn NY-TUY: This hotel offers modern accommodations with free Wi-Fi, complimentary breakfast, and a fitness center. Hampton Inn NY-TUY is located just a few miles from TUY Airport and provides free airport shuttle service.
Fairfield Inn & Suites by Marriott Tulum, Quintana Roo TUY Airport: Located just minutes from TUY Airport, Fairfield Inn & Suites offers comfortable accommodations with modern amenities, including a fitness center, complimentary breakfast, and free airport shuttle service.
Radisson Hotel TUY Airport: This hotel is located just a few miles from TUY Airport and offers comfortable accommodations with modern amenities, including a fitness center, restaurant, and free airport shuttle service.
Holiday Inn Express Tulum, Quintana Roo TUY Airport Area: Conveniently located near TUY Airport, Holiday Inn Express offers comfortable accommodations with modern amenities, including a fitness center, complimentary breakfast, and free airport shuttle service.
These nearby hotels and accommodations provide convenient options for travelers who need a place to stay near TUY Airport. Whether you’re in town for a quick layover or an extended stay, you can find a hotel that suits your needs and budget.
Special Assistance at Tulum Airport (TUY)
Tulum Airport (TUY) offers special assistance services to ensure a comfortable and convenient travel experience for passengers with disabilities or special needs. Here are some details on the special assistance services available at TUY Airport:
Wheelchair assistance: TUY Airport provides wheelchair assistance to passengers who require mobility assistance. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Escort assistance: Passengers who require escort assistance, such as those with visual or hearing impairments, can request this service through their airline or at the airport’s information desk.
Service animal relief areas: TUY Airport provides designated service animal relief areas for passengers traveling with service animals. These areas are equipped with waste disposal bags and disposal bins.
Accessible restrooms: TUY Airport has accessible restrooms located throughout the airport, including in the terminals and parking areas.
TTY/TDD services: TUY Airport provides TTY/TDD services for passengers who are deaf or hard of hearing. These services are available at the airport’s information desk.
Visual paging: TUY Airport provides visual paging services for passengers who are deaf or hard of hearing. Visual paging can be requested at the airport’s information desk.
Accessible parking: TUY Airport has accessible parking spaces located in the parking areas near the terminals. These spaces are reserved for passengers with disabilities and are marked with the international symbol of accessibility.
By offering these special assistance services, TUY Airport ensures a comfortable and convenient travel experience for passengers with disabilities or special needs. If you require special assistance, it’s recommended that you contact your airline or TUY Airport in advance to make the necessary arrangements.
SunExpress Lounges and Waiting Areas at Tulum Airport
SunExpress operate its own lounges at Tulum Airport (TUY). However, passengers traveling with SunExpress can access lounges operated by other airlines and third-party lounge providers at TUY Airport. Here are some options:
Air France Lounge: Located in Terminal 1, the Air France Lounge offers a comfortable and relaxing space for passengers to wait for their flights. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge offers a luxurious space for passengers to relax and unwind before their flight. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Lufthansa Business Lounge: Located in Terminal 1, the Lufthansa Business Lounge offers a comfortable and quiet space for passengers to work or relax before their flight. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Primeclass Lounge: Located in Terminal 1, the Primeclass Lounge offers a comfortable and modern space for passengers to wait for their flights. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
In addition to these lounges, TUY Airport offers several waiting areas for passengers to relax and wait for their flights. These areas are equipped with comfortable seating, charging stations, and Wi-Fi. Passengers can also find a variety of restaurants, cafes, and shops throughout the airport to pass the time before their flight.
FAQs on TUY Airport Terminal SunExpress
What terminal does SunExpress fly out of at TUY Airport?
SunExpress operates out of Terminal 1 at Tulum Airport (TUY).
Where is the SunExpress check-in counter located at Tulum Airport (TUY)?
The SunExpress check-in counter is located in Terminal 1 at TUY Airport.
Does Tulum Airport have a SunExpress lounge?
No, TUY Airport does not have a SunExpress lounge. However, passengers traveling with SunExpress can access lounges operated by other airlines and third-party lounge providers at TUY Airport.
Where can I find the SunExpress baggage claim area at Tulum Airport?
The SunExpress baggage claim area is located in Terminal 1 at TUY Airport.
Does Tulum Airport (TUY) have a hotel?
Yes, TUY Airport has several nearby hotels and accommodations for passengers. These include the TWA Hotel, located at Terminal 5, as well as several other hotels within a few miles of the airport.
Where can I exchange currency at TUY Airport?
Currency exchange services are available at several locations throughout TUY Airport, including at Travelex currency exchange booths located in the terminals.
Where can I find the SunExpress ticket counter at TUY Airport?
The SunExpress ticket counter is located in Terminal 1 at TUY Airport.
Does Tulum Airport have Wi-Fi?
Yes, TUY Airport offers free Wi-Fi throughout the terminals.
Where can I find a charging station at TUY Airport?
Charging stations are available throughout TUY Airport, including in seating areas, lounges, and restaurants.
How early should I arrive at TUY Airport for a SunExpress flight?
SunExpress recommends arriving at TUY Airport at least 3 hours before your scheduled departure time.
Can I bring food through security at TUY Airport?
Passengers are allowed to bring food through security at TUY Airport. However, liquids, gels, and aerosols are subject to the TSA’s 3-1-1 rule.
Can I store my luggage at TUY Airport?
Yes, luggage storage services are available at TUY Airport. These services are provided by third-party companies and are located in the terminals.
What is the address of the SunExpress TUY Terminal?
The address of the SunExpress TUY Terminal is Tulum, Quintana Roo, Mexico.
What is the phone number for the SunExpress TUY Terminal?
The phone number for the SunExpress TUY Terminal is 52 1 984 871 2007.
What amenities and services are available at the Tulum Airport (TUY)?
TUY Airport offers a wide range of amenities and services, including restaurants, cafes, shops, lounges, currency exchange, luggage storage, and more.
What ground transportation options are available at the SunExpress TUY Terminal?
Ground transportation options at the SunExpress TUY Terminal include taxis, ride-sharing services, buses, trains, and car rentals.
Are there any nearby hotels or accommodations for SunExpress passengers at Tulum Airport?
Yes, there are several nearby hotels and accommodations for SunExpress passengers at TUY Airport, including the TWA Hotel, Sheraton TUY Airport Hotel, and others.
What special assistance is available at the SunExpress TUY Terminal?
Special assistance is available at the SunExpress TUY Terminal for passengers with disabilities or special needs. This includes wheelchair assistance, escort assistance, and other services.
What is the process for handling lost or delayed baggage at the Tulum Airport?
If your baggage is lost or delayed at TUY Airport, you should report it to the airline immediately. The airline will provide you with a file reference number and will work to locate your baggage. If your baggage cannot be located, you may be eligible for compensation.
How can I contact the SunExpress TUY Terminal for further assistance?
You can contact the SunExpress TUY Terminal for further assistance by calling their customer service hotline.
