SunExpress, a leading airline offering affordable flights to exciting destinations, operates from the bustling HKG Airport in Hong Kong City. The SunExpress HKG Terminal is strategically located, allowing easy access to travelers from various parts of the city. This state-of-the-art facility is designed to provide our passengers with a seamless and enjoyable travel experience.
What is the SunExpress HKG Terminal Address and Location Map?
The SunExpress HKG Terminal is located at
1 Sky Plaza Rd, Chek Lap Kok, Hong Kong SAR
SunExpress HKG Terminal Map
To get a detailed view of the SunExpress HKG Terminal, you can refer to the official HKG Airport map available on their website. This map provides a clear layout of the terminal, helping you locate essential services such as check-in counters, security checkpoints, lounges, restrooms, and dining options.
To help you navigate the terminal, we have provided a detailed map on our website. You can easily locate the check-in counters, security checkpoints, boarding gates, and other essential facilities to ensure a smooth start to your journey.
How to Contact SunExpress Terminal HKG?
To contact the SunExpress Terminal at HKG Airport, you can reach out to the SunExpress customer service team. They are available 24/7 to assist you with your travel needs and concerns. Here is the contact information:
By using these contact methods, you can get the information and assistance you need for a smooth and enjoyable journey with SunExpress from HKG Airport.
Queries Handled by SunExpress HKG Terminal
The SunExpress HKG Terminal is equipped to handle a wide range of queries and issues that passengers may encounter before, during, or after their flight. Here are some examples of queries that can be handled by the SunExpress HKG Terminal staff:
Flight information: Queries related to flight schedules, delays, cancellations, or rebooking options.
Check-in and baggage: Assistance with the check-in process, baggage allowances, excess baggage fees, and baggage tracking.
Travel documents: Inquiries about required travel documents, such as visas, passports, and entry requirements for specific destinations.
Seat assignments: Assistance with seat selection, upgrades, or changes to existing seat assignments.
In-flight services: Information about in-flight entertainment, meals, and special dietary requirements.
Flight connections: Assistance with connecting flights, including transfer information, baggage handling, and terminal changes.
Lost and found: Reporting and tracking lost or misplaced items during travel.
Customer feedback: Handling of customer feedback, complaints, or compliments regarding their travel experience with SunExpress.
For any queries or issues you may encounter while traveling with SunExpress, do not hesitate to approach the SunExpress HKG Terminal staff for assistance. They are there to ensure a smooth and enjoyable travel experience for all passengers.
SunExpress Facilities and Services Available at Hong Kong International Airport
SunExpress offers a range of facilities and services at Hong Kong International Airport (HKG) to ensure a comfortable and convenient travel experience for its passengers. Here are some of the key facilities and services available at the SunExpress HKG Terminal:
Check-in counters: HKG SunExpress Terminal provides check-in counters for passengers to check-in their baggage, obtain boarding passes, and resolve any issues related to their flight reservations.
Security checkpoints: HKG SunExpress Terminal passengers have access to dedicated security checkpoints at SunExpress Terminal HKG , ensuring a smooth and efficient security screening process.
Airline lounges: HKG SunExpress Terminal offers access to airline lounges for eligible passengers, such as business class passengers and frequent flyers. These lounges provide comfortable seating, complimentary refreshments, and other amenities to help passengers relax before their flight.
Dining options: HKG SunExpress Terminal passengers can enjoy a variety of dining options at SunExpress Terminal HKG , including restaurants, cafes, and fast-food outlets offering a range of cuisines and dietary options.
Duty-free shopping: HKG SunExpress Terminal passengers can take advantage of duty-free shopping at HKG Terminal 1, with a wide range of products available, including fragrances, cosmetics, electronics, and souvenirs.
Restrooms and prayer rooms: HKG SunExpress Terminal passengers have access to clean and well-maintained restrooms and prayer rooms at HKG Terminal 1, ensuring their comfort and convenience during their travels.
Information desks and customer service counters: SunExpress Terminal HKG provides information desks and customer service counters at SunExpress Terminal HKG to assist passengers with any queries or issues they may encounter during their travels.
Currency exchange services: Passengers can access currency exchange services at SunExpress Terminal HKG , allowing them to exchange their currency for local or foreign currencies as needed.
Free Wi-Fi access: SunExpress passengers can enjoy free Wi-Fi access at SunExpress Terminal HKG , allowing them to stay connected with their loved ones, work, or entertain themselves while waiting for their flight.
By offering these facilities and services at HKG Airport, SunExpress aims to provide a comfortable and enjoyable travel experience for its passengers.
Why Must You Choose SunExpress HKG Terminal?
Choosing the HKG SunExpress Terminal for your travel needs offers several advantages and benefits. Here are some reasons why you should consider choosing the SunExpress HKG Terminal for your next trip:
Strategic location: The HKG SunExpress Terminal is conveniently located at Hong Kong International Airport, one of the busiest and most well-connected airports in the world. This strategic location ensures easy access to various destinations around the globe.
Wide range of destinations: HKG SunExpress Terminal operates flights to a wide range of destinations, including popular vacation spots, business hubs, and cultural centers. Whether you’re traveling for leisure or business, SunExpress has a destination that suits your needs.
Competitive pricing: HKG SunExpress Terminal offers competitive pricing for its flights, making it an affordable option for travelers seeking quality service without breaking the bank. With regular promotions and discounts, you can save even more on your travel expenses.
High-quality service: HKG SunExpress Terminal is committed to providing high-quality service to its passengers, with a focus on comfort, convenience, and safety. From check-in to landing, SunExpress ensures a smooth and enjoyable travel experience.
Modern facilities and amenities: The HKG SunExpress Terminal is equipped with modern facilities and amenities, including comfortable lounges, dining options, duty-free shopping, and more. These amenities ensure a comfortable and enjoyable pre-flight experience for passengers.
Customer-centric approach: HKG SunExpress Terminal places a strong emphasis on customer satisfaction, with a dedicated team of professionals available to assist passengers with their travel needs and concerns.
Choosing the HKG SunExpress Terminal for your travel needs offers several benefits, including a strategic location, a wide range of destinations, competitive pricing, high-quality service, modern facilities and amenities, and a customer-centric approach. These advantages make SunExpress an excellent choice for your next trip.
Parking and Transportation at Hong Kong International Airport
Hong Kong International Airport (HKG) offers various parking and transportation options to ensure a smooth and convenient travel experience for passengers. Here are some details on parking and transportation at HKG Airport:
Parking:
Hourly parking: Located near the terminals, hourly parking is ideal for short-term parking needs.
Daily parking: Daily parking is available for travelers who need to park their vehicles for a longer duration.
Long-term parking: Long-term parking is available for travelers who need to park their vehicles for an extended period.
Cell Phone Lot: This lot is available for drivers waiting to pick up passengers, with no parking fee.
Public transportation:
AirTrain: The AirTrain is a free service that connects all terminals at HKG Airport, as well as the Long Island Rail Road (LIRR) and NYC subway stations.
LIRR: The LIRR provides service to and from HKG Airport, connecting passengers to various destinations in Long Island and Hong Kong City.
NYC subway: The NYC subway provides service to HKG Airport via the AirTrain, connecting passengers to various destinations in Hong Kong City.
Bus service: Several bus lines provide service to and from HKG Airport, connecting passengers to various destinations in Hong Kong City and the surrounding areas.
Taxis and ride-sharing services: Taxis and ride-sharing services are available at HKG Airport, providing passengers with a convenient and hassle-free transportation option.
Car rental services: HKG Airport offers car rental services from various providers, allowing passengers to rent a car for their travel needs.
By offering these parking and transportation options, HKG Airport ensures a convenient and hassle-free travel experience for passengers. Whether you’re traveling for business or leisure, you can choose the parking and transportation option that best suits your needs and preferences.
Nearby Hotels and Accommodation at Hong Kong International Airport
If you need a place to stay near Hong Kong International Airport (HKG), there are several hotels and accommodations to choose from. Here are some nearby options:
Courtyard by Marriott Hong Kong HKG Airport: Located just minutes from HKG Airport, Courtyard by Marriott offers comfortable accommodations with modern amenities, including a fitness center, restaurant, and free airport shuttle service.
Hilton Hong Kong HKG Airport: Conveniently located near HKG Airport, Hilton Hong Kong HKG Airport offers spacious rooms and suites, a fitness center, restaurant, and complimentary airport shuttle service.
Hampton Inn NY-HKG: This hotel offers modern accommodations with free Wi-Fi, complimentary breakfast, and a fitness center. Hampton Inn NY-HKG is located just a few miles from HKG Airport and provides free airport shuttle service.
Fairfield Inn & Suites by Marriott Hong Kong HKG Airport: Located just minutes from HKG Airport, Fairfield Inn & Suites offers comfortable accommodations with modern amenities, including a fitness center, complimentary breakfast, and free airport shuttle service.
Radisson Hotel HKG Airport: This hotel is located just a few miles from HKG Airport and offers comfortable accommodations with modern amenities, including a fitness center, restaurant, and free airport shuttle service.
Holiday Inn Express Hong Kong HKG Airport Area: Conveniently located near HKG Airport, Holiday Inn Express offers comfortable accommodations with modern amenities, including a fitness center, complimentary breakfast, and free airport shuttle service.
These nearby hotels and accommodations provide convenient options for travelers who need a place to stay near HKG Airport. Whether you’re in town for a quick layover or an extended stay, you can find a hotel that suits your needs and budget.
Special Assistance at Hong Kong International Airport (HKG)
Hong Kong International Airport (HKG) offers special assistance services to ensure a comfortable and convenient travel experience for passengers with disabilities or special needs. Here are some details on the special assistance services available at HKG Airport:
Wheelchair assistance: HKG Airport provides wheelchair assistance to passengers who require mobility assistance. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Escort assistance: Passengers who require escort assistance, such as those with visual or hearing impairments, can request this service through their airline or at the airport’s information desk.
Service animal relief areas: HKG Airport provides designated service animal relief areas for passengers traveling with service animals. These areas are equipped with waste disposal bags and disposal bins.
Accessible restrooms: HKG Airport has accessible restrooms located throughout the airport, including in the terminals and parking areas.
TTY/TDD services: HKG Airport provides TTY/TDD services for passengers who are deaf or hard of hearing. These services are available at the airport’s information desk.
Visual paging: HKG Airport provides visual paging services for passengers who are deaf or hard of hearing. Visual paging can be requested at the airport’s information desk.
Accessible parking: HKG Airport has accessible parking spaces located in the parking areas near the terminals. These spaces are reserved for passengers with disabilities and are marked with the international symbol of accessibility.
By offering these special assistance services, HKG Airport ensures a comfortable and convenient travel experience for passengers with disabilities or special needs. If you require special assistance, it’s recommended that you contact your airline or HKG Airport in advance to make the necessary arrangements.
SunExpress Lounges and Waiting Areas at Hong Kong International Airport
SunExpress operate its own lounges at Hong Kong International Airport (HKG). However, passengers traveling with SunExpress can access lounges operated by other airlines and third-party lounge providers at HKG Airport. Here are some options:
Air France Lounge: Located in Terminal 1, the Air France Lounge offers a comfortable and relaxing space for passengers to wait for their flights. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge offers a luxurious space for passengers to relax and unwind before their flight. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Lufthansa Business Lounge: Located in Terminal 1, the Lufthansa Business Lounge offers a comfortable and quiet space for passengers to work or relax before their flight. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Primeclass Lounge: Located in Terminal 1, the Primeclass Lounge offers a comfortable and modern space for passengers to wait for their flights. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
In addition to these lounges, HKG Airport offers several waiting areas for passengers to relax and wait for their flights. These areas are equipped with comfortable seating, charging stations, and Wi-Fi. Passengers can also find a variety of restaurants, cafes, and shops throughout the airport to pass the time before their flight.
FAQs on HKG Airport Terminal SunExpress
What terminal does SunExpress fly out of at HKG Airport?
SunExpress operates out of Terminal 1 at Hong Kong International Airport (HKG).
Where is the SunExpress check-in counter located at Hong Kong International Airport (HKG)?
The SunExpress check-in counter is located in Terminal 1 at HKG Airport.
Does Hong Kong International Airport have a SunExpress lounge?
No, HKG Airport does not have a SunExpress lounge. However, passengers traveling with SunExpress can access lounges operated by other airlines and third-party lounge providers at HKG Airport.
Where can I find the SunExpress baggage claim area at Hong Kong International Airport?
The SunExpress baggage claim area is located in Terminal 1 at HKG Airport.
Does Hong Kong International Airport (HKG) have a hotel?
Yes, HKG Airport has several nearby hotels and accommodations for passengers. These include the TWA Hotel, located at Terminal 5, as well as several other hotels within a few miles of the airport.
Where can I exchange currency at HKG Airport?
Currency exchange services are available at several locations throughout HKG Airport, including at Travelex currency exchange booths located in the terminals.
Where can I find the SunExpress ticket counter at HKG Airport?
The SunExpress ticket counter is located in Terminal 1 at HKG Airport.
Does Hong Kong International Airport have Wi-Fi?
Yes, HKG Airport offers free Wi-Fi throughout the terminals.
Where can I find a charging station at HKG Airport?
Charging stations are available throughout HKG Airport, including in seating areas, lounges, and restaurants.
How early should I arrive at HKG Airport for a SunExpress flight?
SunExpress recommends arriving at HKG Airport at least 3 hours before your scheduled departure time.
Can I bring food through security at HKG Airport?
Passengers are allowed to bring food through security at HKG Airport. However, liquids, gels, and aerosols are subject to the TSA’s 3-1-1 rule.
Can I store my luggage at HKG Airport?
Yes, luggage storage services are available at HKG Airport. These services are provided by third-party companies and are located in the terminals.
What is the address of the SunExpress HKG Terminal?
The address of the SunExpress HKG Terminal is 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong SAR.
What is the phone number for the SunExpress HKG Terminal?
The phone number for the SunExpress HKG Terminal is 852 2181 8888.
What amenities and services are available at the Hong Kong International Airport (HKG)?
HKG Airport offers a wide range of amenities and services, including restaurants, cafes, shops, lounges, currency exchange, luggage storage, and more.
What ground transportation options are available at the SunExpress HKG Terminal?
Ground transportation options at the SunExpress HKG Terminal include taxis, ride-sharing services, buses, trains, and car rentals.
Are there any nearby hotels or accommodations for SunExpress passengers at Hong Kong International Airport?
Yes, there are several nearby hotels and accommodations for SunExpress passengers at HKG Airport, including the TWA Hotel, Sheraton HKG Airport Hotel, and others.
What special assistance is available at the SunExpress HKG Terminal?
Special assistance is available at the SunExpress HKG Terminal for passengers with disabilities or special needs. This includes wheelchair assistance, escort assistance, and other services.
What is the process for handling lost or delayed baggage at the Hong Kong International Airport?
If your baggage is lost or delayed at HKG Airport, you should report it to the airline immediately. The airline will provide you with a file reference number and will work to locate your baggage. If your baggage cannot be located, you may be eligible for compensation.
How can I contact the SunExpress HKG Terminal for further assistance?
You can contact the SunExpress HKG Terminal for further assistance by calling their customer service hotline.
