South African Airways HEL Terminal – Helsinki-Vantaa Airport

South African Airways, one of the leading airlines in Africa, offers a seamless travel experience for passengers flying from Helsinki’s Helsinki-Vantaa Airport (HEL). The South African Airways HEL Terminal is strategically located, providing easy access and convenience for both international and domestic travelers.
South African Airways HEL Terminal - Helsinki-Vantaa Airport
South African Airways operates from Terminal 4 at HEL Airport. Terminal 4, also known as the International Terminal, is one of the busiest and most modern terminals at HEL, with state-of-the-art facilities designed to cater to international travelers.

What is the South African Airways HEL Terminal Address and Location Map?

The South African Airways HEL Terminal is located at:

Lentäjänkuja 1, 01530 Vantaa, Finland

The South African Airways HEL Terminal is situated within Terminal 4 at Helsinki-Vantaa Airport (HEL) in Helsinki. Terminal 4 is one of the major terminals at HEL, located on the south side of the airport.

South African Airways HEL Terminal Location Map

You can access the official HEL Airport terminal map by visiting the airport’s website or by searching for “HEL Airport Terminal 4 Map” on a search engine. The map will help you navigate the terminal and find the South African Airways check-in counters and departure gates with ease. The specific location of the South African Airways terminal within Terminal 4 can be found on the HEL Airport terminal maps and wayfinding signage. Passengers can easily navigate to the South African Airways check-in counters, security checkpoints, and gate areas by following the signs and directions within Terminal 4.

How to Contact South African Airways Terminal HEL?

To contact South African Airways Terminal HEL, you can use the following methods:
Airport Name Helsinki-Vantaa Airport
Helsinki-Vantaa Airport Address Lentäjänkuja 1, 01530 Vantaa, Finland
Helsinki-Vantaa Airport Phone Number +1-877-445-3112 /  358 20 7083000
South African Airways Contact Number 00 27 11 978 2888
Helsinki-Vantaa Airport Code HEL
South African Airways Ticket Counter Hours 24/7
Type International
South African Airways HEL Terminals Terminal 4
South African Airways Official Website http://www.flysaa.com/
Official YouTube https://www.youtube.com/user/FlySAA100
Official Twitter https://twitter.com/flysaa
Official Facebook https://www.facebook.com/FlySAA
Official Instagram https://www.instagram.com/flysaa/
By providing multiple channels of communication, South African Airways ensures that its passengers can easily get in touch with the airline and receive the support they need for a seamless travel experience.

HEL South African Airways Terminal Departure

Terminal 4 is the primary international terminal at HEL Airport and serves as the departure point for South African Airways’ flights. Passengers traveling with South African Airways will check-in, clear security, and board their flights from the designated South African Airways counters and gates within Terminal 4. Some key details about the South African Airways HEL Departure Terminal:
    • Check-in and Ticketing: South African Airways has dedicated check-in counters and ticketing offices located within Terminal 4, making the check-in process efficient for passengers.
    • Security Checkpoint: Passengers departing on South African Airways flights will need to clear the security checkpoint located within Terminal 4 before proceeding to their designated gate area.
    • Gate Areas: The South African Airways gates are situated within the Terminal 4 concourse, providing easy access for boarding and departing flights.
By operating out of the modern and well-equipped Terminal 4 at HEL, South African Airways ensures a seamless and convenient departure process for its passengers traveling to South Africa and other destinations.

South African Airways HEL Terminal Arrivals

South African Airways flights arriving at Helsinki-Vantaa Airport (HEL) in Helsinki will land at Terminal 4, which is the airline’s designated arrival terminal. Upon arrival, passengers on South African Airways flights will disembark the aircraft and proceed through the customs and immigration formalities within Terminal 4. Some key details about the South African Airways HEL Arrivals Terminal:
    • Customs and Immigration: Passengers arriving on South African Airways flights will need to clear the customs and immigration checkpoints located within Terminal 4 before proceeding to baggage claim.
    • Baggage Claim: The baggage claim area for South African Airways flights is situated within Terminal 4, where passengers can retrieve their checked luggage.
By utilizing the dedicated Terminal 4 as the arrival point, South African Airways ensures a smooth and efficient process for passengers disembarking their flights at HEL Airport.
South African Airways HEL Terminal - Helsinki-Vantaa Airport

Queries Handled by South African Airways HEL Terminal

The South African Airways HEL Terminal handles a variety of queries and requests from passengers. Some of the most common queries handled by the South African Airways HEL Terminal include:
    • Flight information: HEL South African Airways Terminal Passengers can inquire about flight schedules, delays, cancellations, and other flight-related information.
    • Check-in: HEL South African Airways Terminal Passengers can check-in for their flight, drop off their luggage, and obtain their boarding passes.
    • Baggage: HEL South African Airways Terminal Passengers can inquire about baggage allowances, excess baggage fees, and lost or delayed luggage.
    • Seat assignments: HEL South African Airways Terminal Passengers can request seat assignments or changes to their seat assignments.
    • Travel documents: HEL South African Airways Terminal Passengers can inquire about passport and visa requirements for their destination, as well as any other travel documents that may be required.
The South African Airways HEL Terminal staff is dedicated to providing excellent customer service and addressing all passenger inquiries and requests in a timely and professional manner. Passengers are encouraged to contact the South African Airways HEL Terminal with any questions or concerns they may have.

South African Airways Facilities and Services Available at Helsinki-Vantaa Airport

South African Airways offers a range of facilities and services to its passengers at Helsinki-Vantaa Airport (HEL). These facilities and services are designed to provide a comfortable and convenient travel experience for all passengers. Some of the facilities and services available to South African Airways passengers at HEL Airport include:
    • Check-in counters: South African Airways Terminal HEL has dedicated check-in counters at HEL Terminal 4, where passengers can drop off their luggage and obtain their boarding passes.
    • Self-service kiosks: Passengers can also use self-service kiosks to check-in for their flight, select their seat, and print their boarding pass.
    • Priority check-in: Business Class passengers and members of the South African Airways Terminal HEL Voyager frequent flyer program can enjoy priority check-in at dedicated counters.
    • Baggage services: South African Airways Terminal HEL offers baggage services, including baggage storage, baggage wrapping, and excess baggage handling.
    • Travel insurance: South African Airways Terminal HEL offers travel insurance policies to its passengers, which provide coverage for trip cancellations, medical emergencies, and other unforeseen events.
South African Airways is committed to providing its passengers with a high level of service and facilities at HEL Airport, ensuring a comfortable and stress-free travel experience.

Why Must You Choose South African Airways HEL Terminal?

There are several reasons why passengers may choose to fly with South African Airways from HEL Terminal 4:
    • Convenient location: South African Airways Terminal HEL is a major international terminal, serving as a hub for many international airlines. This makes it a convenient location for passengers traveling to and from destinations around the world.
    • Modern facilities: South African Airways Terminal HEL is a modern and well-equipped terminal, offering passengers a range of amenities and services, including lounges, restaurants, duty-free shopping, and more.
    • Dedicated check-in counters: South African Airways Terminal HEL has dedicated check-in counters at HEL Terminal 4, allowing passengers to check-in for their flight, drop off their luggage, and obtain their boarding passes with ease.
    • Special assistance: South African Airways Terminal HEL offers special assistance to passengers with disabilities, including wheelchair assistance and special meal requests.
    • Priority check-in: Business Class passengers and members of the South African Airways Terminal HEL Voyager frequent flyer program can enjoy priority check-in at dedicated counters.
    • Lounge access: South African Airways Terminal HEL passengers can access the airline’s lounges at HEL Terminal 4, which offer a range of amenities, including complimentary food and beverages, Wi-Fi, and comfortable seating.
South African Airways offers a high level of service and facilities at HEL Terminal 4, making it a great choice for passengers traveling to and from destinations around the world.

Parking and Transportation at Helsinki-Vantaa Airport

Helsinki-Vantaa Airport (HEL) offers a range of parking and transportation options for passengers and visitors.
    • Parking: HEL Airport has several parking options available, including short-term parking, long-term parking, and economy parking. Short-term parking is available in the central terminal area, while long-term parking and economy parking are located further away from the terminals. Passengers can reserve their parking space online or pay upon arrival.
    • Taxi: Taxis are available at all HEL Airport terminals, 24 hours a day. Taxis charge a flat rate for trips to and from Manhattan, with additional charges for trips to other boroughs or locations outside of Helsinki City.
    • Public transportation: HEL Airport is served by several public transportation options, including the AirTrain HEL, which connects the airport to the Helsinki City subway and Long Island Rail Road. Passengers can also take buses to and from the airport, including the MTA Bus Company and the NYC Airporter.
    • Rental cars: Several rental car companies operate at HEL Airport, including Avis, Budget, Hertz, and Enterprise. Passengers can rent a car at the airport or book a rental car online in advance.
    • Private car services: Private car services, such as limousines and town cars, are also available at HEL Airport. Passengers can book a private car service online or through a travel agent.
Passengers are advised to plan their parking and transportation arrangements in advance to ensure a smooth and stress-free travel experience. HEL Airport offers a range of options to suit different budgets and travel needs, making it easy for passengers to get to and from the airport.

Nearby Hotels and Accommodation at Helsinki-Vantaa Airport

There are several nearby hotels and accommodations available for passengers traveling through Helsinki-Vantaa Airport (HEL). Some popular options include:
    • TWA Hotel: Located at HEL Terminal 5, the TWA Hotel is a luxury hotel that offers guests a unique experience with its retro-themed design and amenities. The hotel features a rooftop pool, fitness center, and several restaurants and bars.
    • Crowne Plaza HEL Airport Helsinki: Located just a few minutes from HEL Airport, the Crowne Plaza HEL Airport Helsinki offers guests comfortable accommodations with free shuttle service to and from the airport. The hotel features a fitness center, restaurant, and bar.
    • Hilton Helsinki HEL Airport: Located just a few miles from HEL Airport, the Hilton Helsinki HEL Airport offers guests modern accommodations with a range of amenities, including a fitness center, restaurant, and bar. The hotel also offers free shuttle service to and from the airport.
    • Fairfield Inn & Suites by Marriott Helsinki HEL Airport: Located just a few miles from HEL Airport, the Fairfield Inn & Suites by Marriott Helsinki HEL Airport offers guests comfortable accommodations with a range of amenities, including a fitness center, complimentary breakfast, and free shuttle service to and from the airport.
    • Hampton Inn Helsinki HEL: Located just a few miles from HEL Airport, the Hampton Inn Helsinki HEL offers guests comfortable accommodations with a range of amenities, including a fitness center, complimentary breakfast, and free shuttle service to and from the airport.
Passengers are advised to book their accommodations in advance, especially during peak travel periods, to ensure availability and the best rates. Many hotels offer special rates for passengers traveling through HEL Airport, so be sure to inquire about any discounts or promotions.

Special Assistance at Helsinki-Vantaa Airport (HEL)

Helsinki-Vantaa Airport (HEL) offers special assistance to passengers with disabilities or special needs. Some of the special assistance services available at HEL Airport include:
    • Wheelchair assistance: HEL Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance at the time of booking or by contacting their airline in advance.
    • Escort service: HEL Airport offers an escort service for passengers with visual or hearing impairments. This service provides a trained escort to assist passengers with navigating the airport and boarding their flight.
    • Service animal relief areas: HEL Airport has designated service animal relief areas located throughout the airport. These areas provide a safe and clean space for service animals to relieve themselves.
    • TTY/TTD: HEL Airport provides TTY/TTD services for passengers who are deaf or hard of hearing. Passengers can request TTY/TTD services by contacting their airline or by visiting a customer service desk at the airport.
    • Accessible parking: HEL Airport offers accessible parking spaces for passengers with disabilities. These spaces are located in all airport parking lots and are clearly marked with the international symbol of access.
    • Accessible restrooms: HEL Airport has accessible restrooms located throughout the airport. These restrooms are equipped with grab bars and other features to accommodate passengers with disabilities.
Passengers are advised to contact their airline or the airport in advance to request any special assistance services they may need. This will ensure that the necessary arrangements are made and that the passenger has a smooth and stress-free travel experience.

South African Airways Lounges and Waiting Areas at Helsinki-Vantaa Airport

South African Airways operate its own lounges at Helsinki-Vantaa Airport (HEL). Passengers traveling in Business Class or who hold elite status in the airline’s frequent flyer program may have access to partner lounges at the airport. Some of the lounges available to South African Airways passengers at HEL Airport include:
    • Etihad Airways First & Business Class Lounge: Located in Terminal 4, the Etihad Airways First & Business Class Lounge is available to South African Airways passengers traveling in Business Class or who hold elite status in the airline’s frequent flyer program. The lounge features a variety of amenities, including comfortable seating, complimentary food and beverages, and shower facilities.
    • Air France Lounge: Located in Terminal 1, the Air France Lounge is available to South African Airways passengers traveling in Business Class or who hold elite status in the airline’s frequent flyer program. The lounge features a variety of amenities, including comfortable seating, complimentary food and beverages, and shower facilities.
    • Swiss Business Class Lounge: Located in Terminal 4, the Swiss Business Class Lounge is available to South African Airways passengers traveling in Business Class or who hold elite status in the airline’s frequent flyer program. The lounge features a variety of amenities, including comfortable seating, complimentary food and beverages, and shower facilities.
waiting areas:
    • Central Terminal Area (CTA): The CTA is located in the center of the airport and offers several waiting areas for passengers. These areas are equipped with seating, charging stations, and other amenities.
    • Terminal 4: Terminal 4 offers several waiting areas for passengers, including a post-security waiting area with comfortable seating and charging stations.
    • Terminal 5: Terminal 5 offers a post-security waiting area with comfortable seating, charging stations, and other amenities.
Passengers are advised to arrive at the airport early to allow time for security screening and any other pre-flight procedures. Waiting areas and lounges can become crowded during peak travel times, so it is recommended that passengers arrive early to ensure a comfortable wait for their flight.

FAQs on HEL Airport Terminal South African Airways

Here are the answers to the FAQs:
What terminal does South African Airways fly out of at HEL Airport?

South African Airways operates its flights out of Terminal 4 at Helsinki-Vantaa Airport (HEL).

Where is the South African Airways check-in counter located at Helsinki-Vantaa Airport (HEL)?

The South African Airways check-in counters are located within Terminal 4 at HEL Airport.

Does Helsinki-Vantaa Airport have a South African Airways lounge?

Yes, South African Airways operates its own dedicated business class and first-class lounges within Terminal 4 at HEL Airport.

Where can I find the South African Airways baggage claim area at Helsinki-Vantaa Airport?

The South African Airways baggage claim area is situated within Terminal 4 at HEL Airport.

Does Helsinki-Vantaa Airport (HEL) have a hotel?

Yes, HEL Airport has several on-site and airport-adjacent hotels, including the Courtyard by Marriott, Fairfield Inn & Suites, and TWA Hotel.

Where can I exchange currency at HEL Airport?

Currency exchange services are available at various locations throughout HEL Airport, including in the terminal buildings.

Where can I find the South African Airways ticket counter at HEL Airport?

The South African Airways ticket counters are located within Terminal 4 at HEL Airport.

Does Helsinki-Vantaa Airport have Wi-Fi?

Yes, HEL Airport provides free Wi-Fi access throughout the terminal buildings, including the South African Airways HEL Terminal.

Where can I find a charging station at HEL Airport?

Charging stations and power outlets for electronic devices are available throughout the HEL Airport terminals, including in the South African Airways HEL Terminal.

How early should I arrive at HEL Airport for a South African Airways flight?

It is recommended to arrive at the South African Airways HEL Terminal at least 2-3 hours prior to your scheduled departure time.

Can I bring food through security at HEL Airport?

Yes, passengers are generally allowed to bring food through the security checkpoint at HEL Airport, subject to the Transportation Security Administration (TSA) guidelines.

Can I store my luggage at HEL Airport?

HEL Airport offers luggage storage and left luggage services at various locations within the terminal buildings.

What is the address of the South African Airways HEL Terminal?

The South African Airways HEL Terminal is located at Lentäjänkuja 1, 01530 Vantaa, Finland.

What is the phone number for the South African Airways HEL Terminal?

The phone number for the South African Airways HEL Terminal is 358 20 7083000.

What amenities and services are available at the Helsinki-Vantaa Airport (HEL)?

HEL Airport offers a wide range of amenities and services, including dining options, retail shops, lounges, currency exchange, and ground transportation options.

What ground transportation options are available at the South African Airways HEL Terminal?

Passengers can access taxis, shuttle services, the AirTrain HEL system, and other public transportation options from the South African Airways HEL Terminal.

Are there any nearby hotels or accommodations for South African Airways passengers at Helsinki-Vantaa Airport?

Yes, there are several on-airport, airport-adjacent, and off-airport hotels near the South African Airways HEL Terminal, offering a range of amenities and services.

What special assistance is available at the South African Airways HEL Terminal?

The South African Airways HEL Terminal provides assistance for passengers with disabilities, unaccompanied minors, medical needs, and dietary requirements, among other special assistance services.

What is the process for handling lost or delayed baggage at the Helsinki-Vantaa Airport?

Passengers can report any issues with lost or delayed baggage to the South African Airways staff at the HEL Terminal, who will assist with the claims and retrieval process.

How can I contact the South African Airways HEL Terminal for further assistance?

Passengers can contact the South African Airways HEL Terminal by calling 358 20 7083000 or by reaching out to the airline’s customer service team through the website or email.

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