Frontier STI Terminal – Cibao International Airport

As Frontier Airlines, we are dedicated to providing our passengers with a seamless and enjoyable travel experience. One of the key components of this commitment is our presence at the Cibao International Airport (STI) in Santiago de los Caballeros City. Here, we’ll explore the Frontier STI Terminal, including its address, phone number, departure terminal, and a helpful map to guide you through your journey.

Frontier Airlines operates out of Terminal 4 at STI Airport. Terminal 4 is one of the busiest terminals at STI, serving millions of passengers each year. It’s a modern and spacious terminal, with plenty of seating, dining options, and retail stores.

What is the Frontier STI Terminal Address and Location Map?

The Frontier Airlines terminal at STI Airport is located at:

Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

This conveniently located terminal provides easy access for travelers arriving at or departing from STI Airport. The address and map information can help passengers plan their journey to the Frontier STI Terminal and navigate the airport efficiently.

Frontier STI Terminal Location Map

You can find a map of the Frontier STI Terminal on the official STI Airport website or the Frontier Airlines website. The map shows the layout of Terminal 4, including the location of check-in counters, security screening areas, gates, restrooms, and other amenities. You can use the map to plan your route through the terminal and find the services you need.

How to Contact Frontier Terminal STI?

To contact the Frontier Terminal at STI, you can reach out to Frontier directly through the following channels:

Airport Name	Cibao International Airport
Cibao International Airport Address	Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport Phone Number	+1-877-445-3112 /  1 809-689-8344
Frontier Contact Number	(801) 401-9000
Cibao International Airport Code	STI
Frontier Ticket Counter Hours	24/7
Type	International
Frontier STI Terminals	Terminal 4
Frontier Official Website	https://www.flyfrontier.com/
Official YouTube	https://www.youtube.com/user/flyfrontiervideos
Official Twitter	https://www.twitter.com/FlyFrontier
Official Facebook	https://www.facebook.com/flyfrontier
Official Instagram	https://www.instagram.com/flyfrontier

If you need to contact Frontier Airlines at STI Airport, you can reach their customer service team by dialing 801-401-9000. This phone number is available 24/7 for any questions or concerns you may have regarding your travel with Frontier Airlines at STI Airport. When contacting Frontier Airlines, be sure to have your flight information and any other relevant details handy, such as your booking confirmation number or frequent flyer number. This will help the customer service team assist you more efficiently and effectively.

STI Frontier Terminal Departure

Frontier Airlines operates out of Terminal 4 at Cibao International Airport (STI) in Santiago de los Caballeros City. Here are the key points regarding Frontier STI Departure Terminal:

• • Frontier Airlines operates from Terminal 4 at Cibao International Airport (STI).

• • All Frontier Airlines flights depart from Terminal 4.

• • Follow signs to Terminal 4 for check-in, baggage drop, and security screening.

• • Frontier Terminal STI recommends arriving at the airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours for international flights.

• • Check the official Frontier Airlines and STI Airport websites for the most up-to-date information before your trip.

Frontier’s presence in the STI Terminal 4 ensures that its passengers have access to a modern, efficient, and passenger-friendly environment for their air travel needs.

Frontier STI Terminal Arrivals

Frontier Airlines flights arriving at Cibao International Airport (STI) in Santiago de los Caballeros City will land at the Frontier STI Arrivals Terminal, which is Terminal 4. Here are the key points regarding Frontier STI Arrivals Terminal:

• • All Frontier Airlines flights arrive at Terminal 4 at Cibao International Airport (STI).

• • After disembarking, follow signs to the baggage claim area to collect your luggage.

• • Frontier Terminal STI staff and STI Airport personnel are available to help if you have any questions or need assistance.

• • Check the official Frontier Airlines and STI Airport websites for the most up-to-date information before your trip.

By familiarizing yourself with the layout and features of the Frontier STI Arrivals Terminal, you can ensure a hassle-free and comfortable arrival at Cibao International Airport.

Queries Handled by Frontier STI Terminal

The Frontier STI Terminal is equipped to handle a wide range of queries and concerns from passengers. Here are some examples of the types of queries that the Frontier Airlines customer service team at STI Airport can assist with:

• • Flight information: The team can provide you with information about your flight, such as the departure time, gate number, and any delays or cancellations.

• • Check-in assistance: If you need help checking in for your flight or using the self-service kiosks, the customer service team can assist you.

• • Baggage inquiries: If you have questions about baggage allowances, fees, or lost luggage, the team can provide you with the information you need.

• • Seat assignments: If you want to change your seat assignment or upgrade to a premium seat, the team can assist you with this process.

• • Special assistance: If you require special assistance, such as wheelchair assistance or language assistance, the team can help make arrangements for you.

• • Flight changes or cancellations: If you need to change or cancel your flight, the team can help you with this process and provide you with options for rebooking.

• • General travel advice: If you have questions about travel requirements, such as visa or passport requirements, the team can provide you with the information you need.

The Frontier STI Terminal customer service team is equipped to handle a wide range of queries and concerns from passengers. Whether you need help with check-in, baggage, seat assignments, special assistance, flight changes, or travel advice, the team is there to assist you.

Frontier Facilities and Services Available at Cibao International Airport

Frontier Airlines offers a range of facilities and services at Cibao International Airport to ensure a comfortable and convenient travel experience for its passengers. Here are some of the facilities and services available at the Frontier STI Terminal:

• • Check-in counters: STI Frontier Terminal has dedicated check-in counters located in the ticketing area of Terminal 4. Passengers can check in using self-service kiosks or at the counter with a Frontier Airlines representative.

• • Baggage services: STI Frontier Terminal offers baggage services, including baggage drop-off and retrieval, at the check-in counters in Terminal 4.

• • Security screening: STI Frontier Terminal passengers can access the TSA security checkpoint located in Terminal 4. It’s recommended that passengers arrive at least 90 minutes before their scheduled departure time to allow enough time for security screening.

• • Gates: Frontier Airlines operates out of gates in Terminal 4. Passengers can check the departure screens located throughout the terminal for their gate number.

• • Food and beverage: There are several food and beverage options available in Terminal 4, including restaurants, cafes, and snack bars.

• • Retail shopping: STI Frontier Terminal Passengers can shop for duty-free items, gifts, and other travel essentials at the retail stores located in Terminal 4.

• • Wi-Fi: Free Wi-Fi is available throughout Terminal 4, allowing passengers to stay connected while they wait for their flight.

• • Accessibility: STI Frontier Terminal provides wheelchair assistance and other accessibility services to passengers with disabilities.

Frontier Airlines offers a range of facilities and services at STI Airport to ensure a comfortable and convenient travel experience. These include check-in counters, baggage services, security screening, gates, food and beverage options, retail shopping, Wi-Fi, and accessibility services.

Why Must You Choose Frontier STI Terminal?

There are several reasons why passengers may choose to fly with Frontier Airlines and use the Frontier STI Terminal:

• • Affordable fares: STI Frontier Terminal is known for offering low-cost fares, making it an attractive option for budget-conscious travelers.

• • Convenient location: STI Airport is a major international hub, with flights to destinations all over the world. The Frontier STI Terminal is located in Terminal 4, which is easily accessible by car, taxi, ride-share services, and public transportation.

• • Modern facilities: The STI Frontier Terminal is equipped with modern facilities and amenities, including check-in counters, baggage services, security screening, gates, food and beverage options, retail shopping, Wi-Fi, and accessibility services.

• • Excellent customer service: STI Frontier Terminal is committed to providing excellent customer service, with a team of dedicated professionals available to assist passengers with any queries or concerns they may have.

• • Frequent flyer program: STI Frontier Terminal offers a frequent flyer program called FRONTIER Miles, which allows passengers to earn miles for every flight they take with the airline. These miles can be redeemed for free flights, upgrades, and other rewards.

There are several reasons why passengers may choose to fly with Frontier Airlines and use the Frontier STI Terminal, including affordable fares, convenient location, modern facilities, excellent customer service, and a frequent flyer program.

Parking and Transportation at Cibao International Airport

Cibao International Airport offers several parking and transportation options for passengers:

• • Parking: STI Airport has several parking options available, including short-term parking, long-term parking, and valet parking. Short-term parking is available in the terminal parking garages, while long-term parking is available in the airport’s remote parking lots. Valet parking is also available for passengers who prefer a more convenient parking experience.

• • Public transportation: STI Airport is easily accessible by public transportation, including the AirTrain STI, which connects the airport to the Santiago de los Caballeros City Subway and Long Island Rail Road. The AirTrain operates 24/7 and is free to use within the airport.

• • Taxis and ride-share services: Taxis and ride-share services, such as Uber and Lyft, are also available at STI Airport. Passengers can find designated pick-up and drop-off areas for these services outside each terminal.

• • Shuttle services: STI Airport offers shuttle services to and from Manhattan, Brooklyn, Queens, and other nearby locations. These shuttle services can be booked in advance or on the spot at the airport.

• • Car rentals: STI Airport has several car rental companies located on-site, including Alamo, Avis, Budget, Enterprise, Hertz, and National. Passengers can rent a car for their onward journey and return it to the airport when they depart.

STI Airport offers several parking and transportation options for passengers, including parking, public transportation, taxis and ride-share services, shuttle services, and car rentals. Passengers can choose the option that best suits their needs and budget.

Nearby Hotels and Accommodation at Cibao International Airport

Cibao International Airport is located near several hotels and accommodations, ranging from budget-friendly options to luxury hotels. Here are some nearby hotels and accommodations for passengers who may need to stay overnight before or after their flight:

• • Courtyard by Marriott Santiago de los Caballeros STI Airport: This hotel is located just a short drive from STI Airport and offers comfortable rooms with free Wi-Fi, a fitness center, and an on-site restaurant.

• • Hilton Santiago de los Caballeros STI Airport: This luxury hotel is located just a few minutes from STI Airport and offers spacious rooms with modern amenities, a fitness center, and an on-site restaurant.

• • Fairfield Inn & Suites by Marriott Santiago de los Caballeros STI Airport: This budget-friendly hotel is located just a short drive from STI Airport and offers comfortable rooms with free Wi-Fi, a fitness center, and a complimentary breakfast.

• • Crowne Plaza STI Airport Santiago de los Caballeros: This hotel is located just a few minutes from STI Airport and offers comfortable rooms with modern amenities, a fitness center, and an on-site restaurant.

• • Holiday Inn Express Santiago de los Caballeros STI Airport Area: This budget-friendly hotel is located just a short drive from STI Airport and offers comfortable rooms with free Wi-Fi, a fitness center, and a complimentary breakfast.

There are several nearby hotels and accommodations for passengers who may need to stay overnight before or after their flight at STI Airport. These options range from budget-friendly to luxury hotels, each with their own unique amenities and features. Passengers can choose the option that best suits their budget and travel needs.

Special Assistance at Cibao International Airport (STI)

Cibao International Airport (STI) offers special assistance services to passengers with disabilities or special needs. Here are some of the special assistance services available at STI Airport:

• • Wheelchair assistance: STI Airport provides wheelchair assistance to passengers who require it. Passengers can request wheelchair assistance when they book their flight or at the airport check-in counter.

• • Escort assistance: STI Airport provides escort assistance to passengers who require it. This service is designed to help passengers who have difficulty navigating the airport or require additional assistance.

• • Sign language interpretation: STI Airport provides sign language interpretation services to passengers who require it. Passengers can request this service in advance or at the airport check-in counter.

• • Visual paging: STI Airport provides visual paging services to passengers who are deaf or hard of hearing. Passengers can request this service in advance or at the airport check-in counter.

• • Service animal relief areas: STI Airport provides service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and can be found using the airport’s interactive map.

• • TSA PreCheck: STI Airport offers TSA PreCheck to passengers who require expedited security screening. Passengers can apply for TSA PreCheck online or in person at the airport.

STI Airport offers a range of special assistance services to passengers with disabilities or special needs. These services include wheelchair assistance, escort assistance, sign language interpretation, visual paging, service animal relief areas, and TSA PreCheck. Passengers can request these services in advance or at the airport check-in counter.

Frontier Lounges and Waiting Areas at Cibao International Airport

At the Frontier STI Terminal in Cibao International Airport (STI), passengers have access to various lounges and waiting areas to enhance their travel experience.

Frontier Airlines Club Lounge	The Frontier Airlines Club Lounge is a premium waiting area exclusively for Frontier passengers. Located within Terminal 4, the Frontier Airlines Club Lounge offers a comfortable and relaxing environment. Amenities include comfortable seating, complimentary snacks and beverages, high-speed Wi-Fi, and access to power outlets. Passengers can purchase day passes or use their Frontier Miles to access the Frontier Airlines Club Lounge.
JetBlue Mint Lounge	Frontier Airlines passengers have access to the JetBlue Mint Lounge, which is located within Terminal 4. The Mint Lounge offers a luxurious and upscale experience, with amenities such as a full-service bar, gourmet dining options, and private workspaces. Eligibility for the Mint Lounge may vary based on Frontier’s partnership agreements and passenger status.
General Waiting Areas	In addition to the dedicated lounges, the Frontier STI Terminal provides ample seating and waiting areas throughout the terminal. These areas offer comfortable seating, charging stations, and access to the terminal’s amenities, such as dining and retail options. Passengers can use these general waiting areas to relax, work, or prepare for their Frontier Airlines flight.
Frontier Airlines Boarding Gates	The Frontier STI Terminal has dedicated boarding gates for Frontier Airlines flights, ensuring a streamlined boarding process. These boarding gates are equipped with comfortable seating, boarding announcements, and access to the aircraft. Passengers can wait at the Frontier boarding gates until their flight is ready for boarding.

By providing these various lounge and waiting areas, Frontier Airlines and the Frontier STI Terminal aim to offer a more enjoyable and productive travel experience for their passengers. Whether you’re looking for a premium lounge or a comfortable general waiting area, the Frontier STI Terminal has options to suit your needs.

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