Welcome to Ethiopian Airlines at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), your premier gateway to over 120 destinations across the globe, with a special focus on Africa. Here, we will guide you through the essential details of Ethiopian GRU Terminal, including its address, phone number, departure terminal, and a helpful terminal map.
Ethiopian Airlines operates from Terminal 4 at GRU Airport. Terminal 4 is a modern, state-of-the-art facility designed to provide passengers with a seamless and enjoyable travel experience. The terminal is equipped with a wide range of amenities, including restaurants, shops, lounges, and more.
What is the Ethiopian GRU Terminal Address and Location Map?
The Ethiopian Airlines operates from Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). The address for Ethiopian Airlines at GRU Terminal 4 is:
Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
The Ethiopian GRU Terminal is situated within Terminal 4 of the São Paulo/Guarulhos–Governador André Franco Montoro International Airport. Passengers departing on Ethiopian Airlines flights will depart from this dedicated terminal, which ensures a smooth and efficient check-in and boarding process.
Ethiopian GRU Terminal Map
The terminal map provides a detailed layout of the facilities, including the check-in area, security checkpoints, departure lounges, and other amenities. This information helps our passengers plan their journey and find their way around the terminal with ease.
By providing the Ethiopian GRU Terminal address and a comprehensive map, we aim to make the travel experience seamless and convenient for our valued customers. Whether you’re a first-time visitor or a frequent flyer, the terminal map will guide you through the airport and ensure a hassle-free departure.
How to Contact Ethiopian Terminal GRU?
To contact the GRU Ethiopian Terminal, you can use the following information:
Airport Name
São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address
Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number
Our team at the Ethiopian GRU Terminal is committed to providing you with the highest level of customer service and support. We encourage you to reach out to us through any of the available channels to address your questions or concerns and ensure a seamless travel experience.
GRU Ethiopian Terminal Departure
Passengers departing on Ethiopian Airlines flights will depart from the dedicated Ethiopian GRU Terminal, located in Terminal 4 of the São Paulo/Guarulhos–Governador André Franco Montoro International Airport. The Ethiopian GRU Departure Terminal is designed to provide our passengers with a smooth and efficient check-in and boarding process. Here’s what you can expect when departing from the Ethiopian GRU Terminal:
Check-in Area: The GRU Ethiopian Terminal features a modern and spacious check-in area, with dedicated check-in counters for Ethiopian Airlines passengers. Our friendly staff will be available to assist you with the check-in process and ensure a hassle-free experience.
Security Checkpoint: The GRU Ethiopian Terminal has a dedicated security checkpoint area, allowing our passengers to proceed through security screening quickly and conveniently. Our staff will be on hand to guide you through the process and ensure a seamless transition.
Boarding Gates: The departure gates at the GRU Ethiopian Terminal are located in close proximity to the check-in and security areas, ensuring a smooth and efficient boarding process. Our staff will be available to assist you with boarding and provide any necessary information.
By dedicating a terminal specifically for Ethiopian Airlines, we are able to provide our passengers with a tailored and personalized travel experience. Our goal is to ensure that your departure from the Ethiopian GRU Terminal is hassle-free and enjoyable.
Ethiopian GRU Terminal Arrivals
When arriving at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) on an Ethiopian Airlines flight, passengers will arrive at the dedicated Ethiopian GRU Arrivals Terminal. The Ethiopian GRU Arrivals Terminal is located within Terminal 4 of the GRU airport, providing a seamless and efficient experience for our passengers. Upon arrival, here’s what you can expect at the Ethiopian GRU Arrivals Terminal:
Immigration and Customs: The Ethiopian GRU Arrivals Terminal has dedicated immigration and customs processing areas, allowing our passengers to clear immigration and customs quickly and conveniently. Our staff will be on hand to guide you through the process.
Baggage Claim: The baggage claim area at the Ethiopian GRU Arrivals Terminal is designed to ensure a smooth and efficient baggage retrieval process. Your checked luggage will be delivered to the designated baggage carousels, where you can easily collect your belongings.
By dedicating a specific arrivals terminal for Ethiopian Airlines, we are able to provide our passengers with a personalized and seamless arrival experience. Our goal is to ensure that your journey with Ethiopian Airlines is exceptional, from the moment you step off the plane to the moment you reach your final destination.
Queries Handled by Ethiopian GRU Terminal
The Ethiopian Terminal GRU is equipped to handle a wide range of queries and requests from our passengers. Our dedicated team at the terminal is available to assist you with the following:
Flight Information and Schedules: If you have any questions about your flight, such as departure and arrival times, gate information, or flight status updates, our staff at the Ethiopian Terminal GRU can provide you with the latest details.
Check-in and Boarding Procedures: Our Ethiopian Terminal GRU team can guide you through the check-in and boarding processes, ensuring a smooth and efficient experience. They can assist with luggage check-in, seat assignments, and boarding pass issuance.
Baggage Handling: For any inquiries related to your checked or carry-on baggage, such as lost, delayed, or damaged luggage, our staff at the Ethiopian GRU Terminal can help you navigate the claims process and provide the necessary assistance.
Customer Service and Support: The Ethiopian Terminal GRU is staffed with a team of customer service professionals who are dedicated to addressing your concerns and providing personalized support. They can assist with booking changes, special requests, and general inquiries.
Facility and Amenity Information: Our staff can provide you with information about the facilities and amenities available at the Ethiopian Terminal GRU, such as the location of lounges, restaurants, and other passenger services.
By having a dedicated team at the Ethiopian GRU Terminal, we ensure that our passengers receive the highest level of service and attention throughout their journey. Our goal is to make your travel experience with Ethiopian Airlines as seamless and enjoyable as possible. If you have any questions or need assistance during your time at the Ethiopian GRU Terminal, please don’t hesitate to approach our staff. They will be happy to help you and address your queries to the best of their ability.
Ethiopian Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport
At the Ethiopian GRU Terminal, located within Terminal 4 of the São Paulo/Guarulhos–Governador André Franco Montoro International Airport, we offer a range of facilities and services to enhance the travel experience of our passengers.
Check-in and Ticketing: The Ethiopian Terminal GRU features a modern and spacious check-in area with dedicated counters for Ethiopian Terminal GRU passengers. Our friendly staff will be available to assist you with the check-in process, including luggage handling and seat assignments.
Security Checkpoint: The Ethiopian Terminal GRU has a dedicated security checkpoint, allowing our passengers to proceed through the screening process quickly and conveniently. Our staff will be on hand to guide you through the security procedures.
Boarding Gates: The departure gates at the Ethiopian Terminal GRU are located in close proximity to the check-in and security areas, ensuring a smooth and efficient boarding process. Our staff will be available to assist you with boarding and provide any necessary information.
By providing these facilities and services, we aim to ensure that your travel experience with Ethiopian Airlines is seamless and enjoyable, from the moment you arrive at the airport until you reach your final destination.
Why Must You Choose Ethiopian GRU Terminal?
There are several reasons why you should choose Ethiopian Airlines at GRU Terminal for your travel needs:
Convenient location: Ethiopian Airlines operates from Terminal 4 at GRU Airport, which is easily accessible by car, taxi, ride-sharing services, and public transportation.
Wide range of destinations: Ethiopian Terminal GRU offers flights to over 120 destinations across the globe, with a special focus on Africa. Whether you’re traveling for business or leisure, Ethiopian Airlines can connect you to your destination.
High level of service and hospitality: Ethiopian Terminal GRU is known for its exceptional service and hospitality. From the moment you arrive at GRU Terminal, our team will be there to assist you with check-in, baggage drop, and any other needs you may have.
Comfortable and modern facilities: Ethiopian Terminal GRU operates from a modern and comfortable terminal at GRU Airport, equipped with a wide range of amenities, including restaurants, shops, lounges, and more.
Competitive pricing: Ethiopian Terminal GRU offers competitive pricing on flights to destinations around the world, making it an affordable option for travelers.
Ethiopian Airlines at GRU Terminal provides a convenient, comfortable, and affordable travel experience for passengers traveling to destinations across the globe. Whether you’re flying for business or leisure, Ethiopian Airlines is committed to providing you with the highest level of service and hospitality.
Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport
When traveling through the Ethiopian GRU Terminal, there are several parking and transportation options available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) to ensure a seamless and convenient journey.
Parking at GRU Airport
GRU Airport offers a variety of parking options to suit the needs of our passengers:
Short-Term Parking: For quick drop-offs or short-term stays, there are several short-term parking lots located near the terminals, including the Terminal 4 garage.
Long-Term Parking: For extended stays, GRU has long-term parking lots and garages, some of which offer shuttle services to the terminals.
Valet Parking: For a more premium experience, GRU offers valet parking services at select locations.
You can find detailed information about the parking options, rates, and availability on the GRU Airport website or by contacting our customer service team.
Ground Transportation
GRU Airport provides a range of ground transportation options to and from the Ethiopian GRU Terminal:
Taxi: Taxis are readily available at the airport, with designated taxi stands located outside the terminals.
Rideshare Services: Platforms like Uber and Lyft offer pickup and drop-off services at GRU Airport.
Shuttle Services: Various shuttle companies provide transportation to and from the airport, including hotel and off-site parking shuttles.
Public Transportation: The AirTrain GRU connects the terminals to the subway and Long Island Rail Road, providing access to the broader public transportation network.
For those arriving at the GRU Ethiopian Terminal, our staff can assist you in arranging your ground transportation and provide guidance on the best options based on your needs and destination. We recommend that our passengers plan their transportation in advance to ensure a seamless arrival and departure experience. You can find more information about the transportation options on the GRU Airport website or by contacting our customer service team.
Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport
When traveling through the GRU Ethiopian Terminalat São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), there are several nearby hotels and accommodation options to consider for your stay. Here are some of the hotels located in close proximity to the GRU Airport and the Ethiopian GRU Terminal:
hotels and accommodation
Extended Stay and Serviced Apartments
Booking and Reservations
Courtyard by Marriott São Paulo GRU Airport
Hilton Garden Inn São Paulo/GRU Airport
Hyatt Place São Paulo/GRU Airport
Fairfield Inn & Suites by Marriott São Paulo GRU Airport
Holiday Inn Express & Suites São Paulo GRU Airport Area
Radisson Hotel GRU Airport
Four Points by Sheraton GRU Airport
Residence Inn by Marriott São Paulo GRU Airport
Staybridge Suites São Paulo GRU Airport
Candlewood Suites São Paulo City – GRU Airport
To book your accommodation near the Ethiopian GRU Terminal, you can visit our website at www.ethiopianairlines.com, where we have partnered with various hotel booking platforms to offer our passengers exclusive rates and packages.
Alternatively, you can also contact our customer service team, who will be happy to assist you in finding the best hotel or accommodation options that suit your preferences and budget. We recommend that you make your hotel reservations in advance, especially during peak travel seasons, to ensure availability and secure the best rates.
Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)
São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers a range of special assistance services to ensure that all passengers have a comfortable and convenient travel experience. Here are some of the special assistance services available:
Wheelchair assistance: GRU Airport provides wheelchair assistance for passengers with mobility impairments. Passengers can request wheelchair assistance when making their reservation or at the airport.
Accessible restrooms: GRU Airport has accessible restrooms throughout the terminals for passengers with disabilities.
Service animals: GRU Airport welcomes service animals trained to assist passengers with disabilities.
Visual paging: GRU Airport provides visual paging services for passengers with hearing impairments.
TTY/TDD: GRU Airport has TTY/TDD phones available for passengers with hearing or speech impairments.
Language assistance: GRU Airport provides language assistance for passengers who do not speak English. Passengers can request language assistance when making their reservation or at the airport.
We encourage you to inform us of any special requirements for traveling with minors or unaccompanied children when booking your ticket or contacting our customer service team. This will allow us to make the necessary arrangements and provide the appropriate level of assistance.
Ethiopian Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport
Ethiopian Airlines offers a range of lounges and waiting areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) to provide passengers with a comfortable and relaxing travel experience. Here are some of the lounges and waiting areas available:
Cloud Nine Lounge: This premium lounge is available exclusively for Ethiopian Airlines Cloud Nine passengers and offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi access.
ShebaMiles Lounge: This lounge is available for Ethiopian Airlines ShebaMiles members and offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi access.
Public Waiting Areas: Ethiopian Airlines also offers public waiting areas for all passengers, which are equipped with comfortable seating, charging stations, and Wi-Fi access.
Regardless of your travel class or status, our goal is to ensure that all our passengers can enjoy a comfortable and relaxing experience at the Ethiopian GRU Terminal. We invite you to explore the various lounges and waiting areas and experience the exceptional hospitality that Ethiopian Airlines is known for.
FAQs on GRU Airport Terminal Ethiopian
Here are the answers to the given FAQs:
What terminal does Ethiopian fly out of at GRU Airport?
Ethiopian Airlines operates out of Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).
Where is the Ethiopian check-in counter located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?
The Ethiopian check-in counter is located in Terminal 4 at GRU Airport.
Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have a Ethiopian lounge?
Yes, Ethiopian Airlines has a Cloud Nine Lounge for its premium passengers and a ShebaMiles Lounge for its frequent flyers at GRU Airport.
Where can I find the Ethiopian baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?
The Ethiopian baggage claim area is located in Terminal 4 at GRU Airport.
Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) have a hotel?
Yes, GRU Airport has several hotels located near the airport, including the TWA Hotel, the Hilton GRU Airport, and the Courtyard by Marriott GRU Airport.
Where can I exchange currency at GRU Airport?
Currency exchange services are available at various locations throughout GRU Airport, including Travelex locations in Terminal 4.
Where can I find the Ethiopian ticket counter at GRU Airport?
The Ethiopian ticket counter is located in Terminal 4 at GRU Airport.
Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?
Yes, GRU Airport provides free Wi-Fi access throughout the terminals.
Where can I find a charging station at GRU Airport?
Charging stations are available throughout GRU Airport, including at gate areas and seating areas.
How early should I arrive at GRU Airport for a Ethiopian flight?
Ethiopian Airlines recommends arriving at GRU Airport at least three hours before your scheduled departure time.
Can I bring food through security at GRU Airport?
Food items are allowed through security, but may be subject to additional screening.
Can I store my luggage at GRU Airport?
Yes, luggage storage services are available at GRU Airport.Yes, luggage storage services are available at GRU Airport.
What is the address of the Ethiopian GRU Terminal?
The address for Terminal 4 at GRU Airport, where Ethiopian Airlines operates, is Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.
What is the phone number for the Ethiopian GRU Terminal?
The phone number for Ethiopian Airlines at GRU Airport is 55 11 2445-2945.
What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?
GRU Airport offers a range of amenities and services, including dining and shopping options, lounges, charging stations, Wi-Fi, and ground transportation options.
What ground transportation options are available at the Ethiopian GRU Terminal?
Ground transportation options at Terminal 4 at GRU Airport include taxis, ride-sharing services, public transportation, and car rentals.
Are there any nearby hotels or accommodations for Ethiopian passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?
Yes, there are several hotels located near GRU Airport, including the TWA Hotel, the Hilton GRU Airport, and the Courtyard by Marriott GRU Airport.
What special assistance is available at the Ethiopian GRU Terminal?
Special assistance is available at GRU Airport for passengers with disabilities, including wheelchair assistance, accessible restrooms, and visual paging services.
What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?
If your baggage is lost or delayed, you should contact the Ethiopian Airlines baggage services desk in Terminal 4 at GRU Airport for assistance.
How can I contact the Ethiopian GRU Terminal for further assistance?
You can contact Ethiopian Airlines at GRU Airport by calling 55 11 2445-2945.
