Condor Airlines, a leading German leisure airline, offers flights to numerous destinations worldwide. However, sometimes plans change, and you may need to cancel your flight. In such cases, understanding the Condor cancellation policy is crucial. Here, will provide a detailed overview of the Condor cancellation policy, including the 24-hour policy, the cancellation process, and refund policies.
Overview of Condor Cancellation Policy
Condor Airlines’ cancellation policy allows passengers to cancel their flights under certain conditions. However, the terms and conditions may vary depending on the fare type and the time of cancellation.
| Condor Cancellation Policy | Details |
|---|---|
| 24-Hour Cancellation | Full refund if cancelled within 24 hours of booking (departure at least 7 days away) |
| Economy Light Cancellation | Generally non-refundable outside 24-hour window |
| Economy Classic Cancellation | $50-$150 fees depending on timing |
| Premium/Business Cancellation | Lowest fees, most flexible options |
| Cancellation Timeframes | 60+ days: lowest fees 59-30 days: medium fees 29-24 hours: highest fees Under 24 hours: typically non-refundable |
| Refund Processing Time | 7-14 business days depending on payment method |
| Condor-Initiated Cancellation | Full refund or free rebooking on next available flight |
| Online Cancellation Process | Via “Manage Booking” section on Condor website |
| Special Circumstances | Medical emergencies and bereavement cases may qualify for reduced fees |
| Group Booking Cancellation | Different terms apply, contact dedicated group desk |
Condor 24-Hour Cancellation Policy
Condor Airlines offers a 24-hour cancellation policy for added flexibility. If you book a flight and cancel it within 24 hours of purchase, you can receive a full refund, provided the booking was made at least one week before the scheduled departure.
| Condor 24-Hour Cancellation Policy | Details |
|---|---|
| Eligibility Period | Within 24 hours of original booking |
| Flight Departure Requirement | Scheduled departure must be at least 7 days away |
| Refund Amount | 100% refund of ticket price |
| Refund Processing Time | 7-14 business days depending on payment method |
| Booking Channel Applicability | Applies to direct bookings through Condor website and call center |
| Third-Party Bookings | May be subject to booking agent’s additional policies |
| Cancellation Method | Online through “Manage Booking” or by calling customer service |
| Documentation Required | Reservation number and passenger name |
| Fare Type Restrictions | Applies to all fare types including Economy Light |
| Multiple Passenger Bookings | Entire reservation or individual passengers can be cancelled |
Condor Flight Cancellation Policy
If you need to cancel your flight after the 24-hour window, the cancellation fee will depend on the type of fare you have purchased.
- Economy Light: Non-refundable, no changes or cancellations allowed.
- Economy Classic: Cancellation fee applies, refundable excluding cancellation fee.
- Economy Flex: Cancellation fee applies, refundable excluding cancellation fee.
- Premium Economy Classic: Cancellation fee applies, refundable excluding cancellation fee.
- Premium Economy Flex: Cancellation fee applies, refundable excluding cancellation fee.
- Business Class: Cancellation fee applies, refundable excluding cancellation fee.
Condor Cancellation Fees Structure
The exact cancellation fees for Condor flights depend on your fare type, destination, and how far in advance you cancel:
| Condor Cancellation Fees Structure | Economy Light | Economy Classic | Economy Best | Premium Economy | Business Class |
|---|---|---|---|---|---|
| Within 24 hours of booking | Free (if 7+ days before departure) | Free (if 7+ days before departure) | Free (if 7+ days before departure) | Free (if 7+ days before departure) | Free (if 7+ days before departure) |
| 60+ days before departure | Non-refundable | €50-€70 | €40-€60 | €40-€60 | €35-€50 |
| 59-30 days before departure | Non-refundable | €70-€100 | €60-€90 | €60-€80 | €50-€70 |
| 29-7 days before departure | Non-refundable | €100-€130 | €90-€110 | €80-€100 | €70-€90 |
| 6-24 hours before departure | Non-refundable | €130-€150 | €110-€120 | €100-€110 | €90-€100 |
| Less than 24 hours before departure | Non-refundable | Non-refundable | Non-refundable | Non-refundable | Partial refund possible |
| Long-haul vs. Short-haul | Higher fees for long-haul | Higher fees for long-haul | Higher fees for long-haul | Higher fees for long-haul | Higher fees for long-haul |
| Seasonal variations | Higher during peak seasons | Higher during peak seasons | Higher during peak seasons | Higher during peak seasons | Higher during peak seasons |
Condor Partial Cancellations and Changes
If you need to cancel just one segment of a multi-leg journey, Condor’s policy allows for partial cancellations. However, this often results in fare recalculation which may impact the overall value of your ticket.
| Condor Partial Cancellations and Changes | Details |
|---|---|
| Single Segment Cancellation | Allowed, but triggers fare recalculation |
| Outbound Flight Only Cancellation | Typically results in higher fee than full booking cancellation |
| Return Flight Only Cancellation | Original fare structure maintained, cancellation fee applies |
| Name Change Fee | €50-€100 depending on route and timing |
| Flight Date Change | €50-€150 plus any fare difference |
| Flight Time Change (Same Day) | €25-€75 depending on route |
| Route Change | Treated as cancellation + new booking |
| Cabin Upgrade Change | Difference in fare + service fee (€25-€50) |
| Seat Selection Change | €10-€25 depending on seat type |
| Adding/Removing Services | Meal/baggage changes: €20-€50 fee may apply |
| Partial Group Member Cancellation | Special rules apply for groups of 10+ |
| Online vs. Call Center Changes | Lower fees for online changes vs. agent-assisted |
Similarly, flight changes rather than full cancellations follow a separate fee structure but use the same online process through the Manage Booking section.
Condor Group Booking Cancellations
For group bookings (typically 10 or more passengers), Condor Airlines implements a specialized cancellation policy:
- Deposits are usually non-refundable
- Cancellation deadlines are earlier than for individual bookings
- Partial group cancellations may be possible with advance notice
Groups should contact Condor’s dedicated group desk rather than using the online cancellation system.
Condor Fare Comparison for Cancellation Flexibility
When booking with Condor, consider how different fare types affect your cancellation options:
| Fare Type | Cancellation Flexibility | Refund Potential | Best For |
|---|---|---|---|
| Economy Light | Minimal | Mostly non-refundable | Certain travel dates |
| Economy Classic | Moderate | Partial refunds | General travel |
| Economy Best | Good | Better refund terms | Some flexibility needed |
| Business Class | Excellent | Highest refund potential | Unpredictable schedules |
Investing in a more flexible fare upfront can save significant cancellation fees later if your plans are subject to change.
Tips for Minimizing Cancellation Costs
To make the most of Condor’s cancellation policy:
- Consider booking with a credit card that offers travel protection benefits
- Review your options within the 24-hour free cancellation window
- Book flexible fare options for trips with uncertain dates
- Check if schedule changes made by Condor might qualify you for a fee-free cancellation
- Document any circumstances that might qualify for special consideration
Being proactive and understanding the policy details can significantly reduce potential losses when cancellation becomes necessary.
Some Terminal Counter for Condor Ticket Cancellation
- Condor GEG Terminal – Spokane International Airport
- Condor ATW Terminal – Appleton International Airport
- Condor ROA Terminal – Roanoke-Blacksburg Regional Airport
- Condor CHO Terminal – Charlottesville-Albemarle Airport
- Condor ORF Terminal – Norfolk International Airport
- Condor SGN Terminal – Tan Son Nhat International Airport
- Condor CPR Terminal – Casper/Natrona County International Airport
- Condor CRW Terminal – Yeager Airport
- Condor GRB Terminal – Green Bay-Austin Straubel International Airport
- Condor JAC Terminal – Jackson Hole Airport
- Condor COD Terminal – Yellowstone Regional Airport
- Condor MSN Terminal – Dane County Regional Airport
- Condor DCA Terminal – Ronald Reagan Washington National Airport
- Condor MKE Terminal – General Mitchell International Airport
- Condor PSC Terminal – Tri-Cities Airport
- Condor PHF Terminal – Newport News/Williamsburg
Conclusion
Understanding the Condor cancellation policy helps ensure you make informed decisions when booking your travel. Whether you need to cancel due to changing plans or unforeseen circumstances, knowing your options with Condor Airlines can save you time and money.
FAQs on Condor Cancellation Policy
Condor Airlines cancellation policy allows passengers to cancel their flights under certain conditions, depending on the fare type and the time of cancellation.
Yes, Condor Airlines offers a 24-hour cancellation policy, which allows passengers to cancel their flights within 24 hours of booking and receive a full refund, provided the booking was made at least one week before the scheduled departure.
The cancellation fees for Condor Airlines flights can vary depending on the fare type and the time of cancellation. For Economy Classic, Economy Flex, Premium Economy Classic, Premium Economy Flex, and Business Class fares, the cancellation fee can range from $50 to $500 per person, per flight.
Yes, in the unfortunate event of illness or death, Condor Airlines may waive the cancellation fee. However, you will need to provide supporting documents such as a doctor’s note or a death certificate.
Yes, you can change your Condor Airlines flight for a fee, which will depend on the fare type and the time of the change. For Economy Light fares, changes are not allowed. For other fare types, the change fee can range from $50 to $300 per person, per flight.
If Condor Airlines cancels your flight or it is significantly delayed, you may be entitled to compensation or a refund. The amount of compensation will depend on the length of the delay and the reason for the cancellation. In such cases, Condor Airlines will also provide you with alternative travel arrangements.
Yes, you can cancel your group booking with Condor Airlines. The cancellation fee and conditions will depend on the fare type and the time of cancellation.
Yes, you can cancel your award flight with Condor Airlines. The cancellation fee and conditions will depend on the fare type and the time of cancellation. For award flights, it’s recommended to contact the Condor Airlines Miles & More department for the most accurate information.
If you have made a special request for your flight, such as a meal or seat selection, and you need to cancel your flight, the cancellation policy may vary. In such cases, it’s recommended to contact the Condor Airlines customer service for the most accurate information.
If you have booked your flight through a travel agent, the cancellation policy may differ from regular bookings. The cancellation fee and conditions will depend on the fare type and the time of cancellation.