Aer Lingus Wheelchair Assistance

Aer Lingus ensures a smooth and accessible travel experience for passengers with reduced mobility. The service is free and includes support from check-in to boarding, and from the aircraft to the arrivals hall. Passengers are encouraged to request Aer Lingus Wheelchair Assistance at least 48 hours before departure, either online or by phone. For immediate help, contact the Aer Lingus Wheelchair Assistance phone number listed on the website for personalized support.

What is Aer Lingus Wheelchair Assistance?

This is a thorough, enlarged table that includes all the important details about Aer Lingus Wheelchair Assistance:

Category	Details
Service Definition	Free assistance for passengers with mobility challenges, covering check-in, boarding, in-flight needs, and disembarking.
Who Can Use It?	• Elderly passengers • Travelers with injuries • Passengers with disabilities (temporary or permanent) • Those who need extra support moving through the airport
Contact Information	• Aer Lingus Special Assistance Team (Global): +353 1 886 8888 • US & Canada Toll-Free: 1-800-474-7424 • Email: customer.service@aerlingus.com
Cost	FREE (No hidden charges)
When to Request?	• Recommended: At least 48 hours before departure • Last-minute requests: Available but subject to availability
At the Airport	• Arrive 2+ hours before departure • Check-in and notify staff about wheelchair request • Assigned agent will guide through security & boarding
Traveling with Your Wheelchair	• 1 mobility aid allowed free (manual/electric) • Manual wheelchairs – Checked at gate • Electric wheelchairs – Must meet airline safety standards (notify in advance) • On-board wheelchairs available for cabin movement
Additional Notes	• Priority boarding available • Seat preferences (e.g., extra legroom) can be requested • Trained staff assist throughout the journey

​How to Request Aer Lingus Wheelchair Assistance?

 Before Your Flight

• Option 1: Online During Booking
  • Select “Special Assistance” when booking your ticket on Aer Lingus’ website.
  • Choose “Wheelchair Assistance” and specify your needs (e.g., WCHR, WCHS, or WCHC).

• Option 2: Via ‘Manage My Booking’
  • Log in to your booking on the Aer Lingus website.
  • Navigate to “Special Assistance Request” and add wheelchair assistance.

• Option 3: By Phone (Recommended for Complex Needs)
  • Call Aer Lingus Special Assistance Team:
    • +353 1 886 8888 (International)
    • + 1-800-474-7424 (US & Canada)
  • Provide your flight details and mobility requirements.

Types of Aer Lingus Wheelchair Services (WCHR, WCHS, WCHC Explained)

Below is a comprehensive table that clearly distinguishes between the three Aer Lingus wheelchair service categories (WCHR, WCHS, and WCHC):

Service Code	Full Name	Description	Best For Passengers Who…	Assistance Provided
WCHR	Wheelchair for Ramp	Assistance to/from the aircraft door	Can walk short distances & climb stairs	– Help through terminal – Transport via wheelchair to aircraft – No cabin assistance needed
WCHS	Wheelchair for Steps	Assistance to aircraft door (cannot climb stairs)	Cannot climb stairs but can move to seat	– Wheelchair to aircraft steps – Assistance up/down steps – No onboard mobility help
WCHC	Wheelchair for Cabin (Full)	Full assistance from check-in to aircraft seat & destination	Require complete mobility support	– Door-to-gate wheelchair – Help boarding/disembarking – Onboard aisle wheelchair if needed

Aer Lingus Wheelchair Assistance Phone Number

The phone numbers and other relevant contact details for Aer Lingus Wheelchair Assistance are listed in this well-organized table:

Contact Method	Phone Number	Availability	Best For	Notes
Global Helpline	+353 1 886 8888	24/7	General wheelchair assistance requests	Primary number for all international inquiries
US & Canada	1-800-474-7424 (Toll-Free)	Mon-Sun, 8am-8pm EST	Passengers booking from North America	Dedicated toll-free line for quicker service
UK Customers	0344 493 7867	Mon-Sun, 8am-8pm GMT	UK-based travelers	Local rate applies
Email Support	customer.service@aerlingus.com	24/7 (response in 48h)	Non-urgent requests	Include booking reference & “Wheelchair Assistance” in subject line
Airport Desk	Ask at check-in counter	Flight operating hours	Last-minute assistance	Service not guaranteed if not pre-booked

Traveling with Your Own Wheelchair: Aer Lingus Policies

Policy Category	Details	Key Notes
Acceptance	• All manual & electric wheelchairs accepted • Mobility scooters allowed (size/weight restrictions apply)	Must comply with IATA safety standards
Check-In Process	• Manual wheelchairs: Checked at gate for free • Electric wheelchairs: Must be declared at booking	Arrive 2+ hours before departure
Battery Rules	• Dry-cell/Gel batteries: No restrictions • Lithium-ion batteries: Must be <300Wh, securely attached	Spare batteries not permitted
Weight Allowance	• 1 wheelchair/mobility aid flies FREE (excludes baggage allowance)	No size limit if aircraft can accommodate
At Connections	• Assistance provided between flights • Wheelchair available during layovers	Notify staff when booking
Onboard Use	• Aisle wheelchairs available for lavatory access • Crew assists with transfers	Request during booking
Damage/Loss	• Covered under standard luggage policy • Report immediately at baggage claim	Consider travel insurance
Documentation	• No medical cert required • Battery specs sheet recommended for electric chairs	Keep manuals handy

Cost of Aer Lingus Wheelchair Assistance

Service	Cost	Details
Standard Wheelchair Assistance	Free	Available for passengers needing help at the airport, during boarding, or upon arrival.
Wheelchair Storage	Free	Collapsible wheelchairs can be stored in the aircraft cabin. Non-collapsible wheelchairs must be checked in at no extra cost.
Battery-Powered Wheelchair Transport	Free	Passengers can bring battery-powered mobility aids, but must follow airline regulations for battery safety.
Airport Escort Assistance	Free	Trained staff provide guidance through check-in, security, boarding, and baggage claim.
Oxygen Service	Additional Cost	If required, passengers must pre-book oxygen service, which may come with an extra fee.
Carer or Personal Assistant Seat	Standard Fare Applies	If a passenger needs a full-time carer, the assistant must book a separate ticket at the standard fare.
Additional Special Assistance Requests	Varies	Special accommodations beyond standard wheelchair assistance may have additional costs—passengers should contact Aer Lingus in advance for details.

Visit us: Frontier Airlines Wheelchair Assistance​

Tips for a Stress-Free Flight with Aer Lingus Mobility Assistance

• Book in Advance: Request wheelchair assistance at least 48 hours before departure to ensure availability.
• Arrive Early: Reach the airport at least 2 hours before departure for a smooth check-in process.
• Carry Necessary Documents: Keep your boarding pass, passport, and medical documentation easily accessible.
• Notify the Crew: Inform the airline staff about any specific needs for boarding, seating, or deplaning.
• Pack Smart: Bring essentials like medications, water, and comfort items in your carry-on.
• Use Priority Boarding: Take advantage of Aer Lingus’ priority boarding to settle in before other passengers.
• Stay Informed: Check Aer Lingus’ mobility assistance policies on their official website before traveling.
• Confirm Wheelchair Storage: Ensure your wheelchair or mobility aid can be stored properly onboard or checked in.
• Utilize Airport Assistance: Trained staff will help with security checks, navigation, and baggage collection.
• Contact Aer Lingus for Queries: Have the Aer Lingus wheelchair assistance phone number on hand in case of last-minute concerns.

Conclusion

Requesting Aer Lingus wheelchair assistance is simple and free. Whether you book online or call their dedicated phone number, the airline provides reliable support for a stress-free journey. Plan ahead, arrive early, and enjoy a comfortable flight with Aer Lingus.

FAQs on Aer Lingus Wheelchair Assistance